Privacy Policy

Thank you for choosing www.abhidhya.org. We value your trust. In order to honour that trust, Abhidhya adheres to ethical standards in gathering, using, and safeguarding any information you provide. Abhidhya, is a leading edtech company, incorporated in India, for imparting learning. This privacy policy governs your use of the application www.abhidhya.org ('Website') and the other associated applications, products, websites and services managed by the Company. Please read this privacy policy ('Policy') carefully before using the Application, Website. This Privacy Policy outlines how we collect, use, and protect the personal information of our users. We are committed to safeguarding your privacy and ensuring the security of your data.

1. Types of Data Collected

We collect the following types of data:

• Personal Information: When you register for an account, we may collect your name, email address, mobile number and other necessary information to create and manage your account.
• Academic Records: We collect information about your course enrollment, progress, and completion to provide you with personalized learning experiences.
• Payment Details: If you make purchases on our website, we collect payment information to process transactions securely.

2. Data Collection Purpose

We collect and use your data for the following purposes:

• Providing Services: We use your data to deliver e-learning services, including course enrollment, progress tracking, assignments, and certification.
• Personalization: We may analyze your data to offer tailored recommendations, course suggestions, and learning materials based on your preferences and learning history.
• Communication: We use your contact information to send important updates, notifications, and respond to your inquiries or support requests.
• Payment Processing: Your payment information is securely processed to facilitate transactions and prevent fraudulent activities.
• Website Improvement: We analyze user data to enhance our website's functionality, optimize performance, and identify areas for improvement.
• We use the collected Information to analyse trends, to conduct research, to administer the Application/Services and products, to learn about each user's learning patterns and movements around the Application/Services and products and to gather demographic information and usage behaviour about our user base as a whole. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external service providers to help us improve the Application, products and our Services. We will share your information with third parties only in the ways that are described below in this Policy. We may use the individual data and behavioural patterns combined with personal information to provide you with personalized content, and better your learning objectives.

3. Data Sharing and Disclosure

We may share your data with the following parties:

• Service Providers: We engage trusted third-party service providers who assist us in delivering our services, such as hosting, payment processing, and customer support. These providers are contractually obligated to handle your data confidentially and in compliance with applicable privacy laws.
• Instructors and Partners: Certain data, such as course progress and completion, may be shared with instructors or partners to facilitate effective teaching and improve course content.
• Legal Requirements: We may disclose your data if required to do so by law or if we believe such action is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.

4. User Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request to correct any inaccurate or incomplete data we have about you.
• Deletion: You can request the deletion of your personal data, subject to legal obligations and legitimate business purposes.
• Restriction: You can request to restrict the processing of your data under certain circumstances.
• Objection: You can object to the processing of your data for direct marketing or legitimate interests.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure data transmission, access controls, firewalls, and regular security audits.

6. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may anonymize or delete certain data when it is no longer needed or upon your request, except where retention is required by law or for legitimate business purposes.

7. Use of Cookies and Tracking Technologies

We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. You have the ability to manage or disable cookies through your browser settings. However, please note that disabling cookies may affect certain features and functionality of our website.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that we have collected personal information from a child without parental consent, please contact us, and we will promptly take appropriate measures.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically. By continuing to use our website after changes have been made, you acknowledge and agree to the updated policy.

10. Your Consent

We believe that, every user of our website must be in a position to provide an informed consent prior to providing any Information required for the use of the Website. By registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.

11. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at contact@abhidhya.org or through our social media platforms linked on the website.